Frequently Asked Questions
Find answers to common questions about our event staffing services
Booking & Scheduling
4 questions
We recommend booking at least 2-3 weeks in advance for optimal staff selection. However, we can accommodate last-minute requests depending on availability. For large events or peak seasons, booking 4-6 weeks ahead ensures you get the best talent.
How far in advance should I book event staff?
We provide professional staff for trade shows, pop-ups, brand activations, corporate events, product launches, exhibitions, conferences, and promotional campaigns across Europe.
What types of events do you provide staff for?
Yes! If you've worked with our staff before and were happy with their performance, you can request them specifically.
We'll do our best to accommodate your preferences based on their availability.
Can I request specific staff members for my event?
We have a robust backup system in place. All bookings include backup staff on standby, and we maintain a network of over 2,000 professionals to ensure your event is never left understaffed.
What happens if staff can't make it on the day?
Staff & Talent
4 questions
All our staff go through a rigorous selection process including interviews, background checks, and skill assessments.
We only work with experienced professionals who understand brand representation and customer service excellence.
How do you select and vet your event staff?
Our staff receive comprehensive training in brand representation, customer service, product knowledge, and event protocols.
For specific events, we also provide custom briefings to ensure they're fully prepared for your brand's requirements.
What training do your staff members receive?
Yes! We have multilingual staff who can communicate in Danish, German, English, and many other European languages.
We'll match you with staff who speak the languages relevant to your target audience.
Can staff communicate in multiple languages?
We recommend providing branded clothing or uniforms, product information, talking points, and any specific instructions about your brand.
We'll work with you to create a comprehensive brief before the event.
What should I provide for the event staff?
Pricing & Services
4 questions
Pricing depends on the type of event, duration, staff requirements, location, and specific skills needed.
We provide transparent quotes with no hidden fees. Contact us with your event details for a customized proposal.
How is pricing calculated for event staff?
Travel expenses may apply for events outside major city centers. This includes transportation and accommodation if overnight stays are required.
All additional costs are clearly outlined in your quote before booking.
Do you charge for travel expenses?
Our service includes staff selection, training, briefing, event management, and post-event reporting.
We also provide backup staff coverage and on-site support for larger events to ensure everything runs smoothly.
What is included in your service?
Yes! We offer discounted rates for clients with multiple events or ongoing campaigns.
Our account managers work with you to create custom packages that fit your event calendar and budget requirements.
Do you offer packages for multiple events?
Support & Contact
4 questions
You can reach us via email or phone. Our team is available Monday-Friday 9 AM to 6 PM CET.
For urgent event-day support, we provide emergency contact numbers to all clients.
How can I get in touch with your team?
Yes, for larger events we can provide dedicated event managers who will be on-site to oversee staff performance, handle any issues, and ensure your event runs smoothly from start to finish.
Do you provide on-site event management?
We're based in Copenhagen & Düsseldorf and work across Europe.
Our network of over 2,000 professionals allows us to provide consistent, high-quality service regardless of your event location.
What regions do you cover?
We work closely with your team to understand your brand values, messaging, and requirements.
All staff receive brand-specific training and briefings to ensure they represent your company professionally and consistently.
How do you ensure brand consistency?